BUSINESS CONTINUITY & CRISIS MANAGEMENT

High functioning organisations have created risk management plans inclusive of mitigations and contingencies, to address operational disruption risks. These plans are called Business Continuity Plans and are typically aligned with the Business Continuity Standard, ISO/AS/NZ 22301:2019 

Key changes to the way high functioning business continuity organisations now operate include the following: 

1.  Integration of crisis management and business continuity in to a single response process. 
2.  The use of a framework approach that can be implemented regardless of the disruption event. Many high functioning organisations have adopted the PEARL model as the framework of choice. 
3.  The utilisation of a hierarchical response process based on criticality and importance. 

• Business Continuity & Crisis Management compliance assessments & internal audits
• Program development and enhancement – based on current best practices
• Crisis Event Communications
• Testing including facilitation of desktop scenario exercises
• Training, socialisation and embedding
• Debriefings and lessons learnt
• Business Continuity Manager/Coordinator extended delivery and secondments